What Is A Serviced Apartments PMS?
Serviced Apartment PMS is a Software specifically designed for the extended stays and unique operational needs of serviced apartments, managing apartment-style amenities and hotel-like services.
Reasons To Choose Exceed for Serviced Apartment Management
1. Cloud-based
Imagine not having to worry about servers or a crazy tech setup. With our cloud, you can just get things done from wherever you are
2. Long or short-stay
Whether it's a quick getaway or a long stay, our easy booking and billing keep guests happy. And happy guests? That's just good business, plain and simple.
3. Contactless solutions
Even without someone at the front desk, your guests are in control! They can handle their whole stay digitally: check-in, payments, and departure.
4. Centralization
Keep an eye on all your properties from one easy spot! You can manage rates and users in one go, get reports super fast, and quickly give your team access.
Features That Simplify Serviced Apartment Operations
Direct Reservations
Centralize all direct bookings and build your brand with a customizable website.
Revenue Management
Maximize earnings and fill rooms by adjusting rates based on demand.
Automation Tools
Automate anything and everything to free up your time for core business growth.
Chain Management
Maximize occupancy by managing inventory in bulk and easily moving reservations.
Channel Manager
One dashboard to manage listings across all channels, including mid-term.
Unparalleled support
Count on our hospitality experts for support and dedicated account management.
Build loyalty
Our tools help you build your reputation, offer deals, and create loyal guests.
Wide Distribution
Connect with top OTAs and niche channels to maximize your audience reach.
Extended Stays Have Their Own Arithmetic
A serviced apartment guest stays for six weeks, not two nights. The rate is weekly or monthly, housekeeping is twice a week rather than daily, the electricity and laundry are billed, the company wants an invoice at month end rather than at check-out, and the unit itself is a two-bedroom flat with a kitchen that a project team of three shares. Hotel software that assumes nightly rates, daily housekeeping and one guest per room gets all of that wrong.
Exceed's serviced apartment software is built around the extended stay. Here is how it handles the arithmetic that hotel systems struggle with.
Weekly and Monthly Rate Plans
Rates by week and month with pro-rata for partial periods, seasonal and corporate variants, and automatic switching when a short stay extends into a long one. The folio shows the period rate, not thirty nightly lines.
Corporate Long-Stay Billing
IT companies, project teams and relocation firms as bill-to accounts with contracted rates, approved-occupant lists, interim monthly invoices during the stay and GST e-invoicing where required.
Unit-Level Inventory
Studios, one-bed and two-bed apartments as units with their own occupancy caps, floor, view and kitchen attributes. Multiple occupants share a unit and one folio, with individual ID capture for each.
Utilities, Laundry and Add-On Charges
Metered electricity, laundry, parking, extra cleaning and grocery stocking as recurring or one-off charges posting to the folio with the right GST. Deposits held and refunded against the unit.
Housekeeping by Frequency
Twice-weekly, weekly or on-request cleaning schedules per unit, linen change cycles and maintenance tickets on a phone. The team knows which flats to enter today without a paper list.
OTA, Booking Engine and Airbnb Sync
Long-stay rates and minimum-stay rules on Booking.com, Airbnb and the property's own booking engine, with the channel manager holding one inventory so a unit is never sold to a tourist and a project team at once.
The Right Fit for Every Extended-Stay Model
Corporate Serviced Apartments
Project teams on monthly accounts near IT parks and industrial estates, interim invoicing and e-invoicing. Bangalore, Pune, Hyderabad and Chennai run on this.
Medical-Stay Apartments
Patient families near hospital belts on weekly rates, attendant occupants, dietary flags and facilitator bill-to accounts. Common in Chennai, Mumbai, Delhi NCR and Kolkata.
Aparthotel or Mixed Building
Some units on nightly hotel rates and others on monthly leases in the same building, with one inventory and one set of reports. See our hotel PMS page for the nightly side.
Related reading for extended-stay operators: multi-property software, hotel accounting and Tally, GST billing software. For the whole platform, see the hotel management software guide, and compare plans on the pricing page.
FAQ's
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How does ExceedHMS help in managing serviced apartments?
ExceedHMS offers a specialized PMS for serviced apartments, helping you manage long and short-term stays, recurring billing, housekeeping, and guest communication—everything from one cloud-based platform.
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Does your system handle housekeeping and maintenance scheduling?
Absolutely! With ExceedHMS, you can schedule housekeeping tasks, track maintenance requests, and even assign duties to staff—ensuring smooth operations and a clean, comfortable stay for guests.
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Is ExceedHMS suitable for both single-unit and multi-unit serviced apartments?
Yes, whether you have one furnished unit or a full building with 100+ serviced apartments, ExceedHMS can scale and adapt to your operational needs, offering centralized control and detailed analytics.
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Can guests book directly from my website or mobile app?
Yes! ExceedHMS integrates seamlessly with booking engines, allowing guests to make direct bookings, view apartment availability, and even make secure payments online.
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Can I invoice a corporate guest every month while they are still staying?
Yes. Interim billing raises a GST invoice for the period to date, posts it to the company's account and resets the folio, so a three-month stay produces three monthly invoices rather than one large bill at departure.
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How are electricity and other metered charges handled?
Meter readings are recorded against the unit at the start and end of each billing period, the consumption is priced at the configured rate and posted as a line on the folio with the right GST. Fixed charges such as parking or laundry plans post automatically on schedule.
Have any specific questions? Get in Touch